1. Introduction

Welcome to FTPAINTS LTD. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us globally.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Data Controller

FTPAINTS LTD, trading as FTPaints UK, is the data controller responsible for your personal data. Our registered office is located at:

Address: Unit 3, Bishopsgate Business Park, Coventry CV1 4NA, UK

Email: admin@ftpaints.co.uk

Phone: +44 7803 300769

3. Information We Collect

We may collect and process the following data:

3.1 Information You Provide:

• Full name, address, phone number, and email address
• Payment details for purchases
• Account information if you register with us
• Any correspondence you send us

3.2 Information We Collect Automatically:

• IP address, browser type, and operating system
• Details of your visits to our website, including traffic data, location data, and other communication data

3.3 Information from Third Parties:

• Data from payment processors and logistics partners
• Social media profiles when you interact with us on social platforms

4. How We Use Your Information

We use your personal data for the following purposes:

• To process your orders and provide you with our services
• To manage your account
• To communicate with you regarding orders, promotions, and updates
• To improve our website and services
• To comply with legal obligations
• For marketing purposes, where consent is provided

5. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• Logistics Partners for delivery purposes
• Payment Processors to process payments securely
• Third-Party Service Providers assisting in business operations (e.g., IT support, marketing services)
• Regulatory Authorities if required by law

International data transfers may occur to trusted partners in compliance with applicable data protection laws.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (where legally applicable)
• Object to or restrict certain data processing activities
• Data portability
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at admin@ftpaints.co.uk.

8. Cookies Policy

Our website uses cookies to distinguish you from other users, enhancing your browsing experience. You can set your browser to refuse cookies; however, some features of our site may not function as intended without them.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

• Email: admin@ftpaints.co.uk
• Phone: +44 7803 300769
• Address: Unit 3, Bishopsgate Business Park, Coventry CV1 4NA, UK